Recent Posts

Prepare and be ready for winter

1/25/2023 (Permalink)

Prepare now

  • Know your area’s risk for winter storms. Extreme winter weather can leave communities without utilities or other services for long periods of time
  • Prepare your home to keep out the cold with insulation, caulking, and weather stripping. Learn how to keep pipes from freezing. Install and test smoke alarms and carbon monoxide detectors with battery backups.
  • Pay attention to weather reports and warnings of freezing weather and winter storms. Sign up for your communities warning system. The Emergency Alert System (EAS) and the National Oceanic and atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • Gather supplies in case you need to stay home for several days with out power. Keep in mind each person’s specific needs, including medication. Do not forget the needs of pets. Have extra batteries for radios and flashlights
  • Create an emergency supply kit for your car. Include jumper cables, sand, a flashlight, warm clothes, blankets, bottles water, and nonperishable snacks. Keep the gas tank full.
  • Learn the signs of, and basic treatment for, frostbite and hypothermia.

Survive During

  • Stay off roads if possible. If trapped in your car, then stay inside.
  • Limit your time outside. If you need to go outside, then wear layers of warm clothing. Watch for signs frostbite and hypothermia.
  • Avoid carbon Monoxide poisoning. Only use generators and grills outdoors and away from the windows never heat your home with your gas stovetop or oven.
  • Reduce the risk of a heart attack. Avoid over exertion when shoveling snow.
  • Watch for signs of frostbite and hypothermia and begin treatment right away.
  • Check on neighbors. Older adults and young children are more at risk in extreme cold.

Recognize and respond

  • Frostbite causes loss of feeling and color around the face, fingers, and toes
    • Signs: numbness, white or grayish-yellow skin, firm or waxy skin.
    • Actions: go to a warm room. Soak in warm water. Use body heat to warm. Do not massage or use a heating pad.
  • Hypothermia is an unusually low body temperature. A temperature below 95 degrees is an emergency.
    • Signs: Shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, or drowsiness.
    • Actions: Go to a warm room. Warm the center of the body first – chest, neck, head, and groin. Keep dry and wrapped up in warm blankets, including head and neck

SERVPRO of Beverly/Cape Ann available 24/7

How To Protect Your Business From Storm Damage

1/24/2023 (Permalink)

A flooded building can wreak havoc on your business operations. If flood water is a real concern in the Beverly, Wenham, Hamilton, Essex, Manchester, Gloucester, or Rockport areas, it is important to do what you can now so that your business property is better protected later. Here’s how you can protect your property from water damage.

Preparing your building

Before a floor even occurs, you can take steps to seal your building from water. Start by applying a waterproof coating to the exterior walls. Several other steps are also important.

  • Install waterproof shields over windows and doors where possible.
  • Strengthen walls to stand against the pressure of flood water or flood debris.
  • Seal all areas where utilities enter the building.
  • Anchor the building if necessary.

Protecting the lower levels

Inspect your basement and the first floor to ensure there is no areas where flood water can easily enter premises. Regrade any land that slopes into your property, extend, or redirect gutter spouts and repair any cracks in the walls. Move any valuable equipment or furniture to higher ground and create digital backups of any important paper documents.

Taking other safety measures

Water damage is not the only thing to worry about during flooding. It is also important to properly anchor any fuel tanks to prevent the water from sweeping them away, which can cause the lines to break and fires or explosions to happen. Sewer backflow valves are also important.

Preparing for restoration

No matter how well you prepare your building for a flood, at least some damage is still likely to occur. Call SERVPRO of Beverly/ Cape Ann     978-927-8665 , a well-respected restoration company to help you remove moisture, dry materials and get your property ready to do business again.

Being 100% prepared for a natural disaster is practically impossible, but preparing now for a later storm means getting back into the swing of things as quickly as possible after any damage happens

Let's Get Storm Ready

1/18/2023 (Permalink)

What are Winter Storms?

Winter Storms in New England can range from freezing rain and ice, to a moderate snowfall over a few hours, to blizzard conditions with blinding wind driven snow that can last for several days. The storms can include large snow accumulation, extremely cold temperatures, coastal flooding, beach erosion and heavy, wet snow and ice.

Winter Storm Watches and Warnings

The National weather service issues watches and warnings for winter storms and blizzards to alert the public of potential winter storms. It is important to understand the difference between these warnings, so you know what to do to stay safe.

Winter Storm Watches

  • Winter Storm Watch: It is likely that winter storm warning, blizzard warning, or ice storm warning criteria will be met due to the conditions of an upcoming storm.

Winter Storm Warning

  • Winter Storm Warning: 6” of snow or more in a 12-hour period (or 8” of snow or more in a 24-hour period) expected within next 12 to 36 hours.
  • Blizzard Warning: Sustained wind gusts greater than or equal to 35 mph and considerable falling and/or blowing snow, resulting in reduced visibility of less than ¼ mile for at least three hours.
  • Ice Storm Warning: ½ inch or more of freezing rain.

Why Prepare?

Extreme winter weather can shut down an entire region. It can lead to roof collapses, communication disruptions and power outages. Winter storms are associated with storm related deaths caused by:

  • Automobile accidents
  • Heart attacks due to over exertion
  • Freezing to death; and
  • Carbon monoxide incidents

To Minimize the dangers associated with winter storms, take the proper safety precautions to protect yourself and your family.

Before a winter storm

  • Be informed by receiving alerts, warnings, and public safety information before, during and after emergencies. Download the Massachusetts Alerts app.
  • Create and review your family emergency plan
    • If you receive medical treatment or home health care services, work with your medical provider to determine how to maintain care and service if unable to leave your home for a period of time.
  • Assemble an emergency kit. Add seasonal supplies to your emergency lit, such as extra winter clothing and blankets
  • Follow instructions from public safety officials
  • Prepare for possible power outages.
    • Fully charge your cellphone. Laptop and other electronic devices before the storm if power outages are expected.
    • Consider purchasing a generator to provide power during an outage. Follow manufacturers instructions and learn how to use it safely before an outage.
  • Prepare your home for possible emergencies
    • Remove dead or rotting trees and branches around your home that could fall and cause injury or damage.
    • Clear clogged rain gutters to allow water to flow away from your home. Melting snow and ice can build up if gutters are clogged with debris
    • Ensure your smoke and carbon monoxide detectors are working and have fresh batteries.
    • Maintain heating equipment and chimneys by having them cleaned and inspected annually.
    • Make sure your home is properly insulated. Caulk and weatherstrip doors and windows to keep cold air out. Install storm windows or cover windows with plastic from the inside to provide insulation.
    • Ensure you have sufficient heating fuel and consider safe back up heating options such as fireplace or wood stove.
  • Ensure your vehicle is ready for safe winter driving. Keep the gas tank at least ½ full and have a winter emergency kit in the trunk.

During the Storm

  • Minimize outdoor activities. Drive only if it is absolutely necessary. If you must drive, utilize MEMA’s winter driving safety tips.
  • Keep your pets safe with winter pet safety tips.
  • Dress for the season to protect against the elements. Dress in several layers of loose fitting, lightweight clothing instead of a single heavy layer. Outer garments should be tightly woven and water repellent. Wear a hat, mittens (not gloves) and sturdy waterproof boots to protect your extremities. Cover your mouth with a scarf to protect your lungs
  • Watch for signs of frostbite and hypothermia.

After the storm

  • Continue to monitor media for emergency information
  • Follow instructions from public safety officials
  • Call 9-1-1 to report emergencies, including downed power lines and gas leaks.
  • Check with your local authorities or call 2-1-1 to find location of warming centers or shelters near you or for other storm related questions.
  • In the event of power outages during cold weather, you may need to go to a warming center or emergency shelter to stay warm. Report power outages to your utility company.
  • Stay away from downed utility wires. Always assume a downed power line is live.
  • Stay off streets and roads until they are clear of snow.
  • Use caution and take frequent breaks when shoveling snow to prevent over exertion. Over exertion can bring on a heart attack- a major cause of death in the winter.
  • Clear exhaust vents from direct vent gas furnace systems to avoid carbon monoxide poisoning. Make sure your carbon monoxide detectors are working as it is a silent, odorless killer.
  • Clear snow from around vehicle exhaust pipes before starting the vehicle to avoid carbon monoxide poisoning
  • Make sure emergency generators or secondary heating systems are well ventilated because their fumes contain carbon monoxide.
  • Dig out fire hydrants and storm drains in your neighborhood.
  • Check your roof and clear accumulated snow to avoid roof collapses.
  • Don’t park too close to corners so public safety vehicles and plows can maneuver safely.
  • Be aware of children playing in the streets, particularly climbing on or running out from behind large snowdrifts. Parents should remind their children to be aware of plowing operations and traffic.
  • Be a good neighbor. Check on family, friends, and neighbors, especially the elderly, those who live alone, those with medical conditions and those who may need additional assistance.

After the storm, “WE ARE HERE TO HELP” call 978-927-8665 to reach us 24/7 for your water/ fire/ storm/smoke disasters!     http://WWW>


Easy Fire Prevention Tips

1/5/2023 (Permalink)

The Winter Months are the most active months for house fires , so here are a few tips to help lessen the chances for a fire. 

  • Wiring and Outlets
    • Electrical cords should be checked throughtout your home for signs of fraying and make sure all frayed wires are replaced.
    • Do not cover cords with items such as rugs or blankets
    • Be aware of the capacity that your home can handle in it's electrical system. If possible have a generator on hand
    • Make sure to understand the difference between surge protectors and power strips. A surge protector helps to protect electronic devices.
  • Kitchen's
    • Make sure there is a fire extinguisher readily available and that everyone knows how to use it.
    • Keep the stove top and oven clean. A build up of grease on the stove or in the oven can lead to a house fire next time it is used if not cleaned properly.
    • Do not leave the stove top unattended - even for a minute.
  • Dryer's
    • Installing a dryer improperly could lead to a house fire when it is used for the first time. Make sure to read the instructions thoroughly to prevent a fire from happening through the vent.
    • Cleaning the dryer's lint filter every time the dryer is used and cleaning the vent itself every three months will help in fire prevention. 
  • Chimneys
    • If there is a chimney that is located in your house make sure it is inspected annually and repair as needed. Have a professional chimney sweep clean the chimney annually.
    • Make sure to only burn wood.
  • Other Sources of Heating
    • Space heaters are known for starting house fires when left on for too long, or when nobody is in the house. Always turn off if unattended.
    • Make sure your space heater is far enough away from all furniture or anything else that can catch fire. 

When a storm hits SERVPRO of Beverly/Cape Ann is Ready!

Emergency Ready Profile

1/5/2023 (Permalink)

It is stated that about 50% of commercial business who run into a disaster never re-open after that disaster occurred. SERVPRO of Beverly/Cape Ann wants to help more businesses stay in business after an emergency happens and be there for support when needed.

SERVPRO of Beverly/Cape ANN established an Emergency Disaster Program so that when a disaster comes, you will have a blanket of security in times of panic. This is a detailed description of where to go, when to take action and who you can call. An Emergency Ready Profile or ERP is vital for your commercial business because a disaster could happen at any moment, and SERVPRO wants to help prepare our customers for any disaster that may come your way. The ERP is a profile that will have all the necessary information you need to handle situations with disasters. No Contracts are involved and it is at no cost to you and your business. We locate all the emergency numbers you may need and emergency action checklist for a step by step on what to do in a disaster. We also have provided the necessary utility shut off locations for all gas, electric, heat, water and other important locations to know and understand how to turn them off. This is vital because in case of emergencies and panic, you may not know how to even shut off the source, which is important because the source needs to be shut off before action can be taken. It will also give you a complete property overview, showing where emergency exists are and where exactly you should leave property when evacuating.

Time is of the essence in case of emergency, so it is important to act fast to eliminate anymore disaster from occurring. By having a plan of action, you can readily be prepared and act in a timely manner, and limit the amount of time you, as a company, are inactive. Not only does the ERP save you time, but money as well. We obtain all your insurance information so you have it readily available at your convenience as a mobile app also. We have detailed an insurance policy information in your pamphlet to inform our customers what their policy is and what is covered by insurance. It is important to keep in mind, safety first and to account for everyone in the building and make sure everyone is okay before moving on. Things get crazy and hectic and emotions run high when disaster occurs, so SERVPRO of Beverly/ Cape Ann wants to make this as easy as possible for our customers because we understand the damage, but the best service we can offer is helping you be prepared.

SERVPRO wants the best for our customers and we know the best for them is the Emergency Ready Profile (ERP). SERVPRO of Beverly/ Cape Ann always has your back when it comes to preparedness and the essentials when dealing with a disaster.

Here for You !!!

12/7/2022 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Beverly/Cape Ann provides emergency cleaning and restoration services 24 hours a day, 7 days a week - including all HOLIDAYS.

Faster to any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Beverly/Cape Ann arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.


Water Damage timeline;

  • Within minutes
    • Water quickly spreads throughout your property, saturating everything in its path.
    • Water is absorbed into walls, floors, upholstery, and belongings.
    • Furniture finishes may bleed, causing permanent staining on carpets.
    • Photographs, books and other paper goods start to swell and warp.
  • hours 1-24
    • Drywall begins to swell and break down.
    • Metal surfaces begin to tarnish.
    • Furniture begins to swell and crack.
    • Dyes and inks from cloth and paper goods spread and stain.
    • A musty odor appears.
  • 48 hours to 1 week
    • Mold and mildew may grow and spread.
    • Doors, windows, and studs swell and warp.
    • Metal begins to rust and corrode.
    • Furniture warps and shows signs of mold.
    • Paint begins to blister.
    • Wood flooring swells and warps.
    • Serious biohazard contamination is possible.
  • more than 1 week
    • Restoration time and costs increase dramatically, replacing contaminated materials and structural rebuilding may be extensive.
    • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Beverly/Cape Ann

SERVPRO of Beverly/ Cape ANN specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage event. our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Beverly/Cape Ann Residents: We Specialize in Flooded Basement Cleanup and Restoration !

Winter Storm Clean-Up

12/7/2022 (Permalink)

SERVPRO of Beverly/Cape Ann specializes in Storm and Flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and storms

When a storm hits the Beverly/Cape Ann area, we can scale ourselves to handle a large storm or flooding disaster. We can access equipment and personal from a network of 1650 Franchises across the country and Elite Disaster Recovery Teams that are strategically located throughout the United States.

Have a Storm or Flood Damage ? Call SERVPRO of Beverly/Cape Ann @ 978-927-8665.

When Storms or Floods hit Essex County SERVPRO of Beverly/Cape Ann is ready

After the Storm

12/1/2022 (Permalink)

Water damage happens quite frequently, the most common causes we see are from, failed supply lines, water heaters, leaking toilets, fridges & dishwashers or water coming from outside the home, or storm damages. 

What can you do to be prepared? SERVPRO of Beverly/Cape Ann is here to help with some steps you should follow

Know where all your main shutoffs are for your utilities

  1. Be sure that your Homeowners Insurance policy covers floods.

Many policies do not cover outside water source damages, from storms, irrigation systems, or city utilities lines. Call your insurance agent, before you have a loss. 

  1. Have regular inspections done, on your homes systems.

Keep up on necessary maintenance on your water heaters, softeners, fridge/freezers, wash machines, and dishwashers. Clean/replace filters regularly and check for any leaks or seepage on hoses, change hoses regularly. 

  1. Keep gutters and downspouts clear of debris, that can cause overflowing or a backup of water.
  2. Maintain trees & vegetation surrounding your home, so no unnecessary damages occur to foundations, gutters, window wells, water, or power lines. 
  3. Regularly check your water pressure and keep a close eye on your water bill, for fluctuation in water usage. 

We understand how stressful any type of loss can be. We pride ourselves customer service and quick response times. All our technicians are background checked and are certified through the IICRC. Their certifications range from Water Restoration Technician, Applied Structural Drying, Commercial Drying Specialist, and Applied Microbial Remediation Technician. Click the IICRC link to learn more about these certifications.

Have Questions about Water Damage?
Call SERVPRO of Beverly/Cape Ann today (978) 927-8665!

Holiday Cooking Fire Damage

11/18/2022 (Permalink)

As the Holiday season is quickly approaching SERVPRO® of Beverly/Cape Ann would like to help keep your celebrating free of a hot smokey disaster. Emergencies do happen and we can have your back if anything goes awry.

According to National Fire Protection Association the average number of reported residential building fires on Thanksgiving Day was more than double (2.3 times more) the average number of fires in residential buildings on all other days. The average losses for these fires, however, were less than the same measures for non-Thanksgiving Day fires in residential buildings. What causes such an uptick in these residential fires? Cooking.

Cooking was, by far, the leading cause of all Thanksgiving Day fires in residential buildings at 74% followed by heating at 8%. By comparison, cooking was the cause of 51% of residential building fires that occurred on all days of the year other than Thanksgiving. The leading cause of fires in the kitchen is unattended cookingHere are some tips to help avoid and incident while cooking for your feast:

“Cook with Caution”

  • Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, boiling, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels, or curtains — away from your stovetop.

If you have a small (grease) cooking fire and decide to fight the fire...

  • On the stovetop, smother the flames by sliding a lid over the pan and turning off the burner. Leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed.
  • When in any doubt of fighting a small fire: Call 911 and proceed to leave the house.

For 24/7 assistance with fire or smoke damage restoration, be sure to contact the professionals at SERVPRO of Beverly/ Cape Ann (978)927-8665.

Over half (54%) of Thanksgiving Day fires in residential buildings occurred from 10 a.m. throughout the evening. This stands in contrast to the rest of the year when residential building fires peaked during “normal” dinnertime hours of 5 to 8 p.m. (Source: NFIRS 5.0). A common way that these fires are also happening are from deep frying a turkey. Deep frying a turkey might seem like a great way to change up your cooking game, but before you invest in that Cadillac of a turkey fryer, check out some of the hazards:

  • Turkey fryers can tip easily and spilling hot oil across a large area.
  • An overfilled cooking pot will cause cooking oil to spill when the turkey is put in.
  • A partially frozen turkey will cause cooking oil to splatter when you put it in the cooking pot.
  • Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.
  • The sides of the cooking pot, lid and pot handles can get dangerously hot.

If you do decide to deep fry your poultry remember that you increase the risk of a coking fire. Keep in mind the potential dangers of deep frying a turkey:

  • Use your turkey fryer only outside on a sturdy, level surface well away from things that can burn.
  • Determine the right amount of cooking oil needed by first placing the turkey in the pot with water.
  • Make sure your turkey is COMPLETELY thawed before you fry it.
  • Check the temperature often with an appropriate thermometer frequently so the oil won’t overheat.
  • Use long cooking gloves that protect hands and arms when you handle the pot, lid and handles of the turkey fryer.

Thanksgiving is about coming together with family and friends and celebrating, don’t let a little thing like a house fire ruin the rest of the Holiday season! Play it safe and for 24/7 assistance with fire or smoke damage restoration, be sure to contact the professionals at SERVPRO of Beverly/ Cape Ann (978)927-8665. Making fire and smoke damage "Like it never even happened."

Fire and Smoke Odor in Your Essex County Home or Business?

11/10/2022 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard to reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

SERVPRO® of Beverly/Cape Ann can provide specialized services that rid your home or business of offensive odors left by fire or smoke damage. Any restorable item in affected areas will be professionally cleaned and deodorized, including: furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

SERVPRO® of Beverly/Cape Ann does not cover up lingering odors with a fragrance, they seek out and remove the sources of the odor. Ask your SERVPRO® representative to explain the various deodorization methods available and which will work best for you.

If you or a customer suffer a fire damage or some other accident and require deodorization services please visit our website or contact SERVPRO® of Beverly/Cape Ann at 978-927-8665. Whether it's fire, water or mold damage, or just a stubborn odor that refuses to go away, we'll make it "Like it never even happened."

About SERVPRO® Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.