What our Customers say...
SERVPRO of Beverly/Cape Ann was a pleasure to work with for the cleaning of our office and shelter space at Family Promise North Shore Boston. We needed it done quickly and thoroughly so we could continue serving more families experiencing homelessness during this trying time. After learning about the work Family Promise does, SERVPRO offered to do the service as a donation to our organization. They were thoughtful, communicative, and incredibly kind. Their work was thorough and just what we needed to get the space ready for a new family. We highly recommend Frank, Dan, Gary and their whole team!
Frank, Danny, Kevin and the rest of the crew did a fantastic job in our time of need after a washing machine in a second floor laundry malfunctioned and flooded two floors and the cellar of our house. SERVPRO's motto is "Like it never even happened." and these guys were true to that motto in every way. They were responsive, courteous, professional and neat. They repaired the damage quickly and made it "Like it never even happened." in less time than we could have ever imagined. THANK YOU SERVPRO of Beverly/ Cape Ann!
Fantastic service and very helpful and caring crew! We called this company recently when our business had a water leak and they were amazing! They came over right away and went above and beyond to help us. They are very personable and care about their customers and these attributes shine through. This crew comes highly recommended. It’s wonderful to connect with businesses who care about the people they are providing services for on top of being very professional.
I'm so happy with the SERVPRO (Beverly) team that helped clean up water damage in my shop. They arrived quickly, got to work right away, explained everything they'd be doing and kept me in the loop throughout the entire process. They talked with the insurance companies for me, set up environmental testing that needed to be done and trash was hauled away so I didn't have to deal with it. I dealt with Frank and Danny the most, but the entire team was friendly and approachable. I'd hire them again in a heartbeat.
Tony Lagrassa & his crew have always been extremely professional.
I manage several commercial properties. Emergency water damages can always be an extremely frustrating situation. The team has always explained the best solution to the problem with a systematic approach to the restoration.
Frank, Danny and Ryan did a terrific job yesterday! So pleased with the results and their thoroughness!
I always feel safe knowing my local SERVPRO (SERVPRO of Beverly/Cape Ann) is available 24/7 for emergencies!
I am usually a very tough grader. Even points in time when there were mechanical issues, or timing issues, Tony (Owner)provided a clear explanation, took accountability for the resolve and got my job back on track. Very, very professional. Tony has been the star of my disaster to date.
Excellent service, very thorough and professional. You do not want to mess around with moisture so if you have to deal with a most unwanted situation you'll want to have peace of mind. These folks are thorough. I had Frank as my point person -- he's awesome. Left my house cleaner than when they started!
These folks came out the day after a driving storm to help my mother - who had a broken pipe in her home. The technician, David, was so kind and patient with my mom, and so very professional with the work, that I will be forever grateful.
I highly recommend calling SERVPRO of Beverly/Cape Ann. They came out on a weekend and quickly remedied our issue to prevent further damage following a recent storm. Their team is knowledgeable and were able to answer all of our remediation questions. Thanks to their team for their quick response and professionalism.
Would highly recommend these guys! They did an amazing job with my basement and were so helpful during the whole process. David went above and beyond to help us out and was very professional. He checked in to check everything out during the process and my basement is perfect. Hopeful nothing happens to my house again but if it does I will definitely be calling them again.
"While each and every Team Member was excellent, I'd like to call out the Supervisor, Frank, for additional mention. He is professional, knowledgeable,courteous,organized,prompt,and good to be around. He's a credit to SERVPRO!"
Not only did they do a wonderful job cleaning up after my fireplace incident, SERVPRO of Beverly responded fast and their courteous demeanor made them a pleasure to work with!
This was my second time using this SERVPRO and I will happily say they always exceed my expectations!
SERVPRO of Beverly/Cape Ann did a very thorough job in my home when my furnace threw out all of this soot all over the place. Thanks so much.
SERVPRO was wonderful. Thanks so much for helping me out!
I found some funky looking spots on some wood in my basement about a week before I was closing on my house. David from SERVPRO arrived the next day to take a look, gave me an estimate, and remediated the mold within the week that I had left until closing. I would highly recommend this knowledgeable and efficient business to anyone I knew!
SERVPRO of Beverly/Cape Ann was very professional,prompt and polite. I am very impressed with the level of service and could not have asked for better service. Time is money, and I was back in business very quickly.
Thanks to SERVPRO of Beverly/Cape Ann for arriving so quickly to get rid of all of the water from the burst pipes. I cannot thank you enough for all of your training and knowledge!
Thanks Tony to you and your crews for restoring our business after the fire. I made it through because you were on my team the whole time. Thanks so much.
Thanks David and Frank for being so fast so I could reopen my Hair Salon after all of the water that flooded it! It was nice to get back to business as usual so quickly. I really appreciate all you did!
You guys ROCK! Thanks for getting my tenants back into their homes so quickly!
Your team had my business up and running in no time. Thanks ofr the great service!
Your team is wonderful! I had soot throughout my home and your team went through the house top to bottom and cleaned up every trace of soot! Not an easy feat!
Thanks for remediating our mold so my daughter can play in the basement, and I will not worry!
Thanks for getting to the bottom of that horrible smell in my basement!
You are a hero!
After a frozen pipe burst, water was all over her first floor, and eventually all over her finished basement. She told our Professional SERVPRO of Beverly/Cape Ann crew that she is so happy that we were there to help her and that they were wonderful! She even said that she could not be more thankful having our crew help her through of this process!
I would give SERVPRO of Beverly/Cape Ann a 12 on a scale of 1 through 10. They were the only service I called that could come out to resolve the problem the same day! The staff was courteous and professional.
The SERVPRO of Beverly/Cape Ann guys were a Godsend...quick, efficient and with a great attitude. It is like they were Angels sent to her on that day.
SERVPRO of Beverly/Cape Ann was so thorough really knew how to take care of all of the soot that had gone everywhere!
Mr. Lagrassa of SERVPRO Beverly/Cape Ann was prompt, very knowledgeable and professional in all aspects of the job. The finished results exceeded our expectations and I would highly recommend their services!
Storm damage restoration. Very prompt, professional, meticulous and appropriately priced. SERVPRO of Beverly/Cape Ann saved the moment.
I would not hesitate referring SERVPRO of Beverly/Cape Ann to my friends for any of their services. They had an Industrial Hygienist diagnose a mold issue in which several solutions were provided for consideration.
Water damage had turned into a mold problem in my home. SERVPRO of Beverly/Cape Ann built containment "tents" around all affected areas, dried everything then treated the mold. The SERVPRO crew of Beverly/Cape Ann was professional, methodical and thorough. A job well done.
Tech Was Polite Quick And Thorough Thank You So Much! Your Company As A Whole Was Amazing With Response And Everything!
I have been so impressed not only with SERVPRO but even people associated with Beverly. Every single person has gone out of their way to explain the process and been exceptionally helpful.
My insurance company told me to use their mitigation company they had a contract with but I told them no and I would only use SERVPRO of Beverly. I wanted Tony Lagrassa and his team to help me. Four of my neighbors unfortunately had water damages and they had all used Tony, and with his help all got through without trouble. My neighbors and I cannot say enough about not only the QUALITY of work but the CARE the team puts in. From the moment I called I knew I made the right choice. They go above and beyond in every way. Thank you to Tony, Kate, Matt and the rest of the team.
Would and could not have gotten through this without you guys!
Thank you again. This process should not have been that simple especially with being out of state at the time of loss.
Thank you for the utmost understanding and helpful team throughout my water damage issues.
Very professional, and helped with us when we needed it. Thank you
The staff we worked with (Tony, Kate, David and Frank) from the start to finish were fantastic! Very professional! Our home was beautiful when they finished and it felt as if the the air was fresh and cleaner. Thank you!!
Professional and helpful, thank you!
My husband and I were delighted with the professionalism and efficiency of the SERVPRO team. Tony and Don came to our house to assess the job. We approved the work and Angel and Jon arrived to clear out our basement. What a tremendous difference in our basement and air quality that very first day.
Thanks for the moral support today!
Thank you again for everything you and your team have done for us. I don't know what we would have done without you!
They were excellent.
Totally satisfied with Jon's work and helping us from beginning to end.
I had a major frozen pipe and I was very concerned as this type of situation has never happened to me before. SERVPRO® did a superb job from beginning to end. They kept me informed through out the process. The crew members were respectful and clean - they handled any and all of my questions without hesitation as professionals. I would recommend them to friends and family. 10 out of 10
I was very happy with the service and comprehensive cleaning and sorting they did to my basement-it looks better than before!
Thanks for breaking out service description, and helping me figure out what I could afford.
Excellent customer service. Thank you.
Smooth process throughout.
I had a water damage during the winter from my bathroom. SERVPRO was luckily recommended to me by a family member. Nottingham is not in their normal route but I am so glad that I had contacted them because they had found much more moisture than I had originally expected. The owner Tony and his crew were great to work with - informed throughout the mitigation job. I cannot begin to thank SERVPRO enough for the work they did and putting my mind at ease.